Refund policy

Return & Refund Policy

Opened or unsealed fragrances

For hygiene, safety, and product integrity reasons, we do not accept returns or issue refunds for any fragrance once the original packaging has been opened or unsealed.

Return eligibility

All items must remain unopened, unused, and in their original condition to be considered for return.

Damaged, defective, or incorrect orders

If an order arrives damaged, defective, or incorrect, please contact us promptly at support@ardafragrances.com so we can review the issue and assist.